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I have a vast understanding of Gibson guitars. If you need help identifying, determining originality or learning the value of a guitar, I can help. If you need advice on a brand other than Gibson, please contact me first to ensure I know the answer before your purchase.

You can generally expect a response within 72 hours. If you don’t hear from me in that time frame, please CHECK YOUR SPAM email folder and if not there, resend! Adding troglyzeburninater@yahoo.com to your email’s contact list will also help. If you need a faster response than ~72 hours – please book an express delivery as that is my only time-guaranteed session.

As of May 2023 – I will also email you a OneDrive link to a PDF copy of your private help session answer to ensure that my message gets to you. Please Download it within 7 days if you want to keep a copy outside of your email.

These help sessions are done online only via email + photos. I do not offer phone calls. All Sales are final due to the nature of the service.

Your question may appear on the show – if you do not want it to, please let me know in your initial response.

Once you’ve booked your session – please let me know the PayPal email you used to pay and email me your inquiry, photos + links to:

austin@troglysguitarshow.com

Please, no compressed zip files or videos that I have to download to view.

You can send multiple emails if necessary for photos to go through